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Our Shipping Commitment to our Customers

3balls.com embraces the importance of delivering products to our customers in a timely manner and transparent presentation of shipping options and rate. 3balls.com has a number of protocols in place to ensure customers enjoy a great shopping experience from product selection through order delivery. To ensure a quality customer experience, 3balls.com utilizes multiple warehouses to place our product as close to our customers as possible. We continuously evaluate the performance of our freight carriers to ensure they are as committed to quality as we are. To that end, we only utilize freight carriers that offer prompt tracking information to our customers and real-time package status visibility from pick-up to package delivery. Finally, because we know you want your golf products delivered quickly, we commit that all orders containing product that is in-stock in one of our distribution centers, that are placed before 3pm EST (Monday through Friday) will ship the same day. Further, the majority of orders placed on Saturday and Sunday will also meet these same shipment criteria; however, certain of our freight carrier partners do not offer weekend pick-ups from our locations. At check-out, we provide you with expected delivery timelines for each shipping service category option and the shipping rate we will charge you for each option. Additionally, we will provide a money-back guaranteed delivery date for all shipments using our Guaranteed Standard service offering (see below).

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