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Ask 3balls About: Payment & Promotions

Promotions Refund Policy

Promotions are subject to certain restrictions listed below.

  • Returning a product using a promotional discount will equal what you paid for the product. These returns are subject to applicable refund policies.
  • You must return all special promotion orders (e.g. Buy 2 Get 1 Free) in full to receive a refund.
  • You may separate combination or bundled returns.
  • We will void the applicable discount for returned combination or bundled items. The discount amount will deduct from the amount of the refund.
  • We will not issue a refund if the discount amount is greater than the refund amount.
  • You may receive a free gift on occasion (e.g. Free shirt with a purchase). You must return the free gift to receive a full refund. We deduct the cost of the gift from the refund amount if the gift is not returned with the order.

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